Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

What do I do if I would like to purchase this locally?

Please contact me right away, I have a small delivery fee for local purchases and can meet you almost anywhere. Depending on if you are located in St. Pete or Orlando i can meet up with you for pick up. Use coupon PICKUP to bypass shipping.

How come I cannot exchange this Pothead?

Potheads are unique and one of a kind, there's always going to be something different to choose from available at different times. To be the most fair to all my customers Potheads are available first come basis. There may be exceptions contact me if any additional questions.

How do I care for this Pothead?

Potheads are ceramic, they are made from a white clay which is very similar to terra cotta planters. They absorb water and have a drainage hole to keep the plants dry. They can be indoor or outdoor. The "paint" I use is a colored clay and after firing it becomes part of the pothead. They do not like freezing weather but hey plants don't usually like that either.

Why are potheads seemingly so delicate?

They are made from clay and fired three times. They are ceramic, more durable than glass but at the same time very similar. They are small sculptures, and not toys. If a pothead breaks, the best thing to fix it would be E 6000 which is a glue that can be found at any craft store. If you would like some additional tips to how to fix your pothead please message me. It is a bit sad when they break but they can be fixed. Thank you!

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